Welcome to the Chicagoland Chapter of HDI, your local meeting place for Help Desk and Customer Support Professionals. Since 1990 we have provided a networking environment and learning forum. The Chicagoland Chapter is a member of HDI’s ‘One Association’. We hope that as you participate in our chapter meetings you will find them educational and inspiring, and that you can take away great ideas and insight to help you be successful each and every day. So come to a meeting and relax, learn something new about your industry and meet others who do what you do. But most of all come and have some fun.
HDI is dedicated to helping IT service and support professionals and their organizations maximize the return on their professional development expenditures. To this end, HDI focuses on establishing best industry practices, developing certification and training programs based on internationally-recognized standards, and providing members with timely access to valuable industry resources and events.
